Return Policy
Return Policy
If you are not in love with what you received! Please send a message to our team, we'd be more than happy to help you and we'll solve any issue for you.
Used Items and Term Limits
Items in used condition are not eligible for refunds or exchanges. New and unused items that have been successfully received by customers within 14 days are eligible for returns or exchanges. Once 14 days have elapsed from the receipt of goods, refunds, and exchanges will no longer be accepted.
Non-returnable items:
Since your order is custom printed just for you, we aren’t responsible for refunds or exchanges due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart on each product page.
The customer can't return an item because of a change of mind if there is nothing wrong with it, we print demand and we do not hold stock.
Sizing Issues
In the rare event that you're unhappy with the fit of a shoe, Racing Is In My Blood will process a free exchange for you.
Refunds will not be issued for sizing disputes, only exchanges are allowed.
Free Exchanges will only be allowed once per shoe order.
In order for a free shoe exchange to be processed, you must provide the following information: the reason the shoe didn’t fit (i.e. too small, too big, too narrow).
Size exchange requests that differ by more than 2 sizes from the original size ordered will be considered a customer-input error and will not be eligible for exchange by Racing Is In My Blood.
To reduce the risk of sizing issues, we have provided accurate sizing charts on each of our product specifications pages for your reference.
Free sizing exchange requests only apply to high tops, low tops, sneakers, boots, casual shoes, flip flops, faux fur boots, and slip-ons. No other product in the Racing Is In My Blood catalog is eligible for a free size exchange. In the event that you're unhappy with the size and it is not one of the products eligible for a free sizing exchange request, it is your responsibility.
Please do not send your purchase back until you contact our team.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.